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Digital services for the Municipality of Enschede

Web forms and services for one of the first Dutch municipalities to offer digital services to residents, including a reporting service that showed residents their property-tax information.

Client
Municipality of Enschede
Period
2005 – 2006 · 2008 – 2009
Sector
Local government
Role
Software Engineer, Designer, Contractor through Atos Origin

In 2001 Enschede was one of the first Dutch municipalities to introduce digital services for its residents, which grew into a website with more than a hundred forms, services and information pages.

In a team of two engineers, five functional designers and a team leader, I developed and maintained these products: web forms, and the transfer of the entered data to the municipality’s databases and programs. I also helped build a large reporting service that let residents see the tax information for their house.

We delivered a first set of these services to another municipality, and its success led to a larger project for a generic solution for municipalities across the Netherlands.

I worked for the municipality twice as a contractor through Atos Origin: from February 2005 to February 2006, and again from September 2008 to January 2009.

Key challenges

  • Over a hundred forms, services and information pages, each feeding different municipal databases and programs.
  • Combining data from several databases into one view for residents.

Architecture highlights

  • A reporting service that extracted data from several municipal databases and exposed it on the website.

Stack

  • ASP.NET
  • Visual Basic
  • SQL
  • XML
  • XSLT
  • HTML

Have a platform that needs to last? Let’s talk about it.

I reply within one working day. The first call is a free, no‑obligation 30 minutes.

Niek Jannink

Part-time, 2⁠–⁠3 days a week

Remote, or on-site in the Twente region